Yes, onboarding should be ongoing because when it's not, it's forgotten. Onboarding is a trendy term with multiple meanings, but most people aren't sure what it means. Let me clarify by sharing my definition. Simply put, it's preparing a new hire for their position. Not all onboarding is equal. Yes, giving a new teammate a [...]
Understanding the importance of follow-up training became clear while I was working with two corporate staff members on leadership training and management development with their teams. One of the managers asked what he should expect from follow-up with his team. We had just held the first meeting of a new class on leadership. The topic [...]
Employee training retention especially with new trainees may be the biggest organizational training failure. A lack of follow-up training is not only common it's typical. So, why is follow up training critical? How much do trainees forget? "Research on the forgetting curve (Figure 1) shows that within one hour, people will have forgotten an average [...]
Knowing how to control and limit interruptions is essential, particularly during critical times when you need to focus on important tasks. Uncontrolled interruptions can be devastating to your time management. Consider establishing a system to take messages from team members, vendors, and clients to minimize interruptions. Interruptions can significantly impact productivity, leading to mistakes and [...]
Are you ready to conduct more productive meetings? Whether virtual or face-to-face, meetings can adversely drain your organization. Not only as a time waster but also as a culture deflator. Have you attended meetings that you thought were a waste of time? How did that make you feel about the organization and its leadership? It [...]
I'm serious, pick one and only one. At the beginning of most leadership training sessions, which I facilitate, I state my goal. Everyone is to pick one action to commit to from the meeting. I recently realized I wasn't holding myself accountable to being clear about only picking one and why only one. Why Only [...]
I didn't come up with this new employee common mistakes checklist. A group of department team leaders did. I facilitate bi-weekly leadership development meetings with six team leaders. They're all involved with training new hires. In our last meeting, we discussed the importance of giving new hires clear objective expectations. One of the discussion points [...]
While working with a corporate staff on leadership development, one of the managers asked what they should expect from follow-up training with their team. We had just held the first meeting of a new class with entry level managers on leadership. The topic was one of my favorites, the need to manage projects but the [...]
Don't omit this training with new hires. When training new hires, share challenging expectations, and offer the training needed to achieve them. Several years ago, I was asked to take over the new hire basic sales training for one of America's top 50 (by net volume) home remodeling companies. Although the company had a competent [...]
I’m an extrovert. If there was anything such as an extra-extrovert, that’s me. I have a few ideas about how to manage extroverts. Personally, I have my good points, and I know I have my challenges. I can be a handful. If you know me and think I’m overbearing, annoying, and outrageous, you should have [...]
