How to Avoid Defensive Body Language 

Your body language says more than you may think especially defensive body language. Words alone are only part of any face-to-face (and zoom) communication. How we stand and sit punctuates the words we share. By being aware of your body's signals, you can avoid sending unintended messages and improve the message you want to send. [...]

By |2024-04-07T18:54:08+00:00April 9th, 2024|Leadership|0 Comments

How to Help Your Team One Member at a Time 

So, what do I know about how to help your team one team member at a time? It took me more years in management than I want to admit, learning to help my team rather than attempting to boss and bully. Fortunately, I did learn. Here are a few of the lessons. How to Help [...]

By |2024-03-05T14:47:25+00:00March 5th, 2024|Leadership|Comments Off on How to Help Your Team One Member at a Time 

So, You’re The New Boss, Now What?  

So, you're the new boss are you? Last week, you were one of the team, and now you’re the new boss. So, what’s next? If you’re like many promoted managers, you performed well in your previous position, but you’re not prepared to be THE manager. The New Boss  Years ago, I was promoted from sales [...]

By |2024-01-23T13:19:11+00:00January 23rd, 2024|Leadership|Comments Off on So, You’re The New Boss, Now What?  

Leadership is Service

Leadership is service. I've heard those words for years but never really understood them until I found myself outside looking in. My title at my last job before going independent was "Director of Communications" – we never totally figured out what that meant. However, along with communication responsibilities, including blogs, video, and social media, I [...]

By |2024-01-16T14:17:40+00:00January 16th, 2024|Leadership|Comments Off on Leadership is Service

How and Why to Lead by Asking Questions

Do you lead by asking questions? If you're in leadership and want your direct reports to do more than follow your lead, one of the most powerful tools you possess is questions. If you want them to participate passionately, don't tell them — ASK them. For much of the 20th century and into the 21st, management [...]

By |2024-01-09T14:30:32+00:00January 9th, 2024|Leadership|Comments Off on How and Why to Lead by Asking Questions

4 Ways to Improve Workplace Morale

So, how, and when do you improve workplace morale? I recently presented a teamwork seminar to a group that works well together. Why would management invite me to discuss improving teamwork with a team that works? Because that’s how you build a championship team. The morale at your establishment may be extraordinary; folks may be waiting [...]

By |2023-12-03T14:48:14+00:00December 7th, 2023|Leadership|Comments Off on 4 Ways to Improve Workplace Morale

Making Points With Your Boss

Is making points with your boss a game you should play? For several years, I've heard we should manage 360, meaning to manage peers, direct reports, and our bosses. Although this sentiment may have some merit, it can be destructive when used to manipulate others. If you want to influence others, the best approach might be [...]

By |2023-11-15T17:50:08+00:00November 16th, 2023|Leadership|Comments Off on Making Points With Your Boss

Is It Process or Procedure that Needs Improved?

Is it process or procedure that needs improved? When expectations aren’t met, too often managers jump to conclusions before gathering and analyzing information. I've seen procedures changed when, in fact, the problem wasn't the procedure. It was because the procedure wasn't being followed. And processes (the act of doing the procedure) that were micromanaged when, [...]

By |2023-10-17T13:57:36+00:00October 17th, 2023|Leadership|Comments Off on Is It Process or Procedure that Needs Improved?

6 Steps to Communicating about Communication

This post, 6 steps to communicating about communication, began when a friend asked for my advice on a panel discussion she is chairing and organizing. The topic of her panel is communication. The discussion is part of a regional seminar for a large not-for-profit organization with many participation layers. I thought about it and offered [...]

By |2023-10-11T19:30:35+00:00October 12th, 2023|Leadership|Comments Off on 6 Steps to Communicating about Communication
Go to Top