How Significant Is Employee Engagement to Workplace Satisfaction? 

How significant is employee engagement to workplace satisfaction? It's crucial to employee retention, consistent, top-notch performance, and increased production. Although most organizations know and understand this, only a few follow through with the activities necessary to create an engaged company culture of satisfied employees. How Significant Is Employee Engagement to Workplace Satisfaction?  It Takes More [...]

By |2022-10-02T14:21:01+00:00October 4th, 2022|Leadership|0 Comments

Failing to Cross Train leads to Failure

Failing to cross train leads to failure. Here's one example. A few years ago my father was in the hospital for an extended stay. It was serious. Although he was cared for by personable and professional staff, there was constant miscommunication. Instructions from the doctor weren’t carried out by the nursing staff, the pharmacist forgot [...]

By |2022-09-27T13:42:19+00:00September 27th, 2022|Leadership|0 Comments

How to Replace Bureaucracy with Adhocracy in Your Business and Why You Should

What does adhocracy in your business mean? I was introduced to the idea of business adhocracy by Alvin Toffler in his 1970 publication Future Shock. After completing their BS degrees Mr. Toffler and his wife Heidi moved to the Midwest, where both invested five years as blue-collar laborers. The futurists used this experience to help them [...]

By |2022-09-25T16:16:15+00:00September 27th, 2022|Leadership|0 Comments

How to Hold Yourself Accountable for Accountability

According to a Harvard Business Review Report, 46% of managers are terrible at holding staff accountable, One out of every two managers is terrible at accountability. I’m surprised. I thought it would be higher. I’ve seldom seen managers good at accountability, including me, for most of my management career. How to Hold Yourself Accountable for [...]

By |2022-09-16T18:15:39+00:00September 20th, 2022|Leadership|0 Comments

How to Use the Pinch Theory of Conflict Management

The pinch theory of conflict management is based on the idea that conflict can be predicted and reduced. Unresolved conflict affects production, lowers performance, and fosters resentment. When expectations between people are not met, this can create a pinch or a breakdown in the existing relationship. Pinches are inevitable, but can be reduced, managed, and [...]

By |2022-09-05T16:45:57+00:00September 6th, 2022|Leadership|Comments Off on How to Use the Pinch Theory of Conflict Management

Will Your Company’s Improvement Last?

So, will your company's improvement last? A wise man told me there's no such thing as stagnant; you're either on your way up or down. In business, how does one gauge improvement? The most obvious answer is net receipts. Is the company growing, and is it profitable? That may be the most conclusive measurement; without [...]

By |2022-08-14T18:17:49+00:00August 16th, 2022|Leadership|Comments Off on Will Your Company’s Improvement Last?

How to Respond to a Social Media Complaint

Does your business know how to respond to a social media complaint? A friend informed me their company had a Facebook complaint from a prospective customer. Company executives wanted to ignore it and delete the complaint. My friend wanted my opinion. I inquired about the complaint. It seems the company had missed an in-home appointment [...]

By |2022-08-10T17:03:30+00:00August 11th, 2022|Leadership|Comments Off on How to Respond to a Social Media Complaint

How to Replace Yourself at Work and Why You Should

Do you know how to replace yourself, do your career plans include promotion, or do you plan on being in the same job you've held ever since leaving college? Have you developed, mentored, and trained your replacement? How to Replace Yourself Does Job Security Mean You're Irreplaceable? No. Often, job security is something you control, [...]

By |2022-08-08T13:50:54+00:00August 8th, 2022|Leadership|Comments Off on How to Replace Yourself at Work and Why You Should

How to Avoid Conducting “That” Zoom Meeting

Have you ever hit mute and made Mystery Science Theater-like comments during a Zoom meeting? I have. Have you ever sat through an online call that droned on and on? What about a mandatory weekly Zoom that was a total waste of time? Have you been there, done that? If you're responsible for planning a [...]

By |2022-08-01T16:01:36+00:00August 2nd, 2022|Leadership|Comments Off on How to Avoid Conducting “That” Zoom Meeting
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