A couple of years ago I spent nine days in April camped out at the Crown Plaza in Times Square. My wife was working. I was a kept man. With city pass (a seven day NYC subway, train, and bus pass) in hand I was free to explore. Most of my ventures were within walking [...]

So, do you fit your game plan to your team or try to fit your team to your game plan? Good question, isn't it.  I'm no sports expert. Little league baseball and high school football were my only exposure to organized sports. I played pick-up basketball and ran 5 Ks into my early 60's (I'm [...]

I’ve been asked more than once how to determine who the future leaders of an organization are. How to identify future leaders. Who displays the drive and desire to lead a business into the future? Who has the fortitude to weather the storm? How to Identify Future Leaders Don’t base leadership candidacy on the following [...]

Are you a grateful person? So, do you show gratitude? Do you share gratitude with your co-workers and teammates or do you believe gratitude is overrated? Do you subscribe to the belief that people should be happy they have a job and just do it? So, why should leaders show gratitude? Because, leaders who show [...]

So, how flexible should your companies work schedule be? If you manage or own a small business, you've more than likely asked yourself this question—how flexible should our schedule be? COVID has changed the world and the workplace. Companies have been compelled to allow employees to work from home, create flex time, flexible locations, and [...]

The past 12 months have been full of "those" days and weeks. You know the kind of week where Murphy's Law was the rule. If it could go wrong, it did. Most of us have experienced those days, weeks, and months, especially in the last year. My point is, it's even more important to share [...]

So, what can you do when a trainee isn't getting it? We've all been there. Anyone in a leadership role has worked with an employee who seemed difficult, if not impossible, to train. It can be frustrating for the manager and employee. The manager's frustration can turn to resentment based on the assumption that the [...]

What makes a great company culture? In his book, StandOut 2.0, author Marcus Buckingham shares a story of interviewing two award-winning Hampton Inn Managers. Diana managed an Inn in Pennsylvania; when Marcus chatted with her he found her to be outgoing, energetic, and verbose. He asked her what she would tell other managers to do [...]

What training do frontline managers need? The answer is leadership training, which covers all the activities they’re responsible for, especially when it comes to managing people. Thrown into the Deep End When I was a new manager one of my first tasks was to hire additional personnel. I was handed an ad book (newspaper employment [...]

We’ve all heard, “lead by example” and leaders do just that. The question is what kind of example is being shared. When leaders set the wrong example where does it lead? When Leaders Set the Wrong Example What Happens When Leaders don’t Follow the Rules? The first thing that happens is others think they don’t [...]