10 Challenges Every Small Business Faces
There are challenges every small business faces. My father, a small business owner, said, "If you own your own business, you deserve it." To this day, I'm uncertain what he meant. How things were going defined his quote. Some days he was a damn fool, and others, he was a small business genius. The business [...]
The Late Show
I wasn't on THE late show but... It was 1975. I was 24 years old and experimenting with stand-up comedy. I'd recently been the MC for an outdoor concert where I introduced bands and did a newscast comedy bit between sets, much influenced by George Carlin. My best Line was when I announced a newsflash, [...]
10 Surefire ways to Improve Customer Loyalty
How important is customer loyalty? The most expensive customer is the one you lose. Replacing lost clients with new prospects through marketing and advertising strategies is costly in dollars and time. Doesn't it make sense to focus on keeping the customers you have? The business world moves at such a hectic pace today that organizations [...]
Falling for 20 Minutes
Falling for 20 minutes is how my dad put it. I didn’t learn until I fell a couple of years ago that I have an imbalance in my inner ears. The vestibular system was out of balance. My right ear tested 60% different from my left. I’m not a doctor, so I’m sure a professional [...]
Leaders vs Commanders: Which Approach Drives Success?
Leaders vs. commanders which do you prefer working with? You hate having someone stand over your shoulder because you find it smothering, even claustrophobic. You want to scream, "Let me do my job and quit micro-managing me!" But… it's your boss, the manager. "Don't they know they get in my way and slow me down?" You're [...]