How to Follow Up on Team Goals
How to follow up on team goals is the fourth post in a series on goal setting. How to Set Team Goals in 15 minutes, Six Ingredients of a Goal, You Cannot "Do" A Goal – You Can Do Activities. These three focused on goal-setting procedures, but after you've set the goal, now what? How to Follow Up [...]
Does Your Business Attract or Repel Customers?
So, does your business attract or repel customers? Before you answer read this. Last week one of my co-workers was put on hold for ten minutes then sent to voice mail. His next step was to visit the organizations’ contact page on their website—it wouldn't open. Finally, he connected to a live chat and was [...]
How to Stay Ahead of Your Blog
So, how can you stay ahead of your blog? If you're reading this, I'm guessing you're behind on your blog. We've all clicked the blog tab on a website to find the last post was published three months ago or longer. It may have happened to you. First, you're not alone. Second, you can get [...]
Serving Others is the New Sales
Serving others is the new sales. Unfortunately the old sales hasn't totally withered away. Let me explain. I was introduced to sales in an era when understanding the psychology behind the sale was considered the key to successful selling. I was trained to manipulate prospects to "make" the sale and was good at it. Eventually, [...]
Has Modern Messaging Become a Multimedia Meltdown?
So, has modern messaging become a multimedia meltdown? Maybe. In my most recent in-person office job I had a landline phone. I didn't use it. I had a cell phone. Why did I need this desk phone? I seldom checked my landline messages or my cell phone voicemail. So, I've missed a few messages. You? [...]