At my last full-time position several departments, in a production area, shared restrooms. However, there wasn't a cleaning schedule, and the cleaning was often inconsistent and incomplete. The answer? A checklist. So, in a leadership development session, the production department team leaders outlined a bathroom cleaning checklist. It now hangs on a clipboard in the [...]

I sometimes wonder if our loud and fast paced, multi-channel, social media-filled world isn't creating ADHD in all of us. How often do you give only part of your attention to a conversation? When others share their thoughts, are you multi-tasking on your smartphone and checking the score on the big screen while looking at [...]

Building a great team is a process.  Great teams seldom are built overnight, and are often built through trial and error. So… how is a great team built? It begins with the interview process by hiring people of character who fit the culture, and who fill a role on the team. Hiring for knowledge or [...]

If you’re in a management role, you’ve experienced common mistakes new hires make. Many new hires make some of the same or similar mistakes. Maybe you’ve been wise enough to share these common pitfalls during new hire orientation. I wasn’t. And when I introduce the common mistakes checklist to leadership training classes, most people have [...]