Yes, it's a fact, negativity adversely affects your health. For most of my adult life, I've believed one's outlook affects one's health. My unscientific observation has been that pessimistic people have more illnesses and ailments than those who see life's brighter side. Part of the difference is self-fulfilling; some of it is the harm negativity [...]
Yes, we're nearing the death of the salesperson. The day of the fast-talking, door-knocking, drink-buying Salesperson is approaching obsolescence. Old-fashioned 20th-century selling methods are outdated. Consumer's access to information. People don't want to be sold—they want to be advised. It's the death of the salesperson and the birth of the consultant. Consumers no longer need [...]
America has a love affair with its highways. Even if they’re haunted highways. Since President Dwight Eisenhower created the FHWA (Federal Highway Administration) on July 29th, 1956, we've been enamored with our interstates and roads. Many call the interstate system envisioned by President Eisenhower, the greatest public works project in history. It gave our country [...]
Is it process or procedure that needs improved? When expectations aren’t met, too often managers jump to conclusions before gathering and analyzing information. I've seen procedures changed when, in fact, the problem wasn't the procedure. It was because the procedure wasn't being followed. And processes (the act of doing the procedure) that were micromanaged when, [...]
This post, 6 steps to communicating about communication, began when a friend asked for my advice on a panel discussion she is chairing and organizing. The topic of her panel is communication. The discussion is part of a regional seminar for a large not-for-profit organization with many participation layers. I thought about it and offered [...]
The night Carl died is a story I rarely share. However, October is National Pedestrian Safety Month. It’s time I tell my story. I was walking back from a hike along Eagle Creek near my home recently. As I entered the housing addition where I live, I noticed a group of young teen boys walking in [...]
Volunteering your way to better health is a fact. Volunteering is good for the soul and more. I assume everyone knows this, right? When I do good things, when I volunteer and help, I feel good. And when I feel good, it must mean good things are happening to me physically and mentally, right? Everyone [...]
How to follow up on team goals is the fourth post in a series on goal setting. How to Set Team Goals in 15 minutes, Six Ingredients of a Goal, You Cannot "Do" A Goal – You Can Do Activities. These three focused on goal-setting procedures, but after you've set the goal, now what? How to Follow Up [...]
So, does your business attract or repel customers? Before you answer read this. Last week one of my co-workers was put on hold for ten minutes then sent to voice mail. His next step was to visit the organizations’ contact page on their website—it wouldn't open. Finally, he connected to a live chat and was [...]
So, how can you stay ahead of your blog? If you're reading this, I'm guessing you're behind on your blog. We've all clicked the blog tab on a website to find the last post was published three months ago or longer. It may have happened to you. First, you're not alone. Second, you can get [...]
