We’ve all heard, “lead by example” and leaders do just that. The question is what kind of example is being shared. When leaders set the wrong example where does it lead? When Leaders Set the Wrong Example What Happens When Leaders don’t Follow the Rules? The first thing that happens is others think they don’t [...]
How to appease an upset customer isn't one size fits all. The last 12 months have been stressful. It's easy for people to lose control of their stress. It should come as no surprise that tension can erupt into anger. It happens. You work in a brick-and-mortar, restaurant, or a service center. Regardless, an upset [...]
If you're business isn't blogging, or not posting new blogs, here are a couple of reasons why your company should blog. Granted, it's not as easy as it was ten years ago to make an impact with your blog. There was much less competition back then. However, that doesn't mean you can't make an impact. [...]
Dealing with difficult employees isn't one size fits all, and it doesn't always work. I remember a department manager I tried to help. She had been a hardworking, loyal employee for several years. She was good at organizing the work, meeting production schedules, and most of the time she worked well with her team as [...]
There are more than 4 reasons why business blogs fail. However these 4 are the most common. Business blogs fail because their importance is undervalued; therefore, businesses either don't dedicate the resources or they just give up. Why does this happen? Companies often underestimate the importance of a blog. A blog can help generate leads; [...]
Changing behavior isn't easy, and it doesn't happen overnight, but it is possible, and it can positively impact your organization. Modifying behavior is a crucial tool for initiating change in any organization. Your employees should do better because of your actions and influence — not without or despite your influence. Leaders often become frustrated when dealing [...]
So, why the hell aren’t you wearing a mask? If you're not wearing a mask in public, here's what you need to know. Countries that have mandated and enforced wearing masks have lower rates of infection and mortality from COVID-19. For example, take Taiwan, a country of nearly 24 million, has had 724 cases of [...]
You can't make everybody happy—can you? As a leader, you may be faced with unhappy team members. Some may dislike policies and procedures; some might not like their work, while others are just not be happy about anything. It might be challenging to win over unhappy people—but it's not impossible. How to Help an Unhappy [...]
I have a group of friends who meet to brainstorm (now virtually) monthly. Several make their living writing, and nearly everyone in the group writes. One of the writers has written scores of posts about... beans. I've written 40 blogs about sunglasses, and another has written about the insurance industry for several years. How do [...]
In a previous post I shared 13 Steps to Building a Great Team. It focused on leadership strategies for team building. The post didn’t share ideas for improving existing teams. So, how can an existing team improve? If you are part of a team, what can you do to help it become a better? Here [...]
