About Randy Clark

Randy Clark is the Director of Communications at TKO Graphix, where he blogs for TKO Graphix Brandwire. Randy is passionate about social media, leadership development, and flower gardening. He’s a beer geek and on weekends he can be found fronting the Rock & Roll band Under the Radar. He’s the proud father of two educators; he has four amazing grandchildren, and a wife who dedicates her time to helping others. Randy is the author of How to stay Ahead of Your Business Blog Forever and The New Manager's Workbook a crash course in effective management, and The Manager's Guide to Becoming a Leader He can be found on Twitter @RandyLyleClark, Facebook Randy Lyle Clark, and LinkedIn Randy Clark.

My Top Ten Outdated Phrases

Unfortunately, of these top ten outdated phrases I've used at least eight of them this year. I occasionally use phrases, slang, and colloquialisms some of my younger friends and colleagues (okay, they’re all younger than me) either don’t understand, or chuckle at because they’re so two days ago. To help boomers, and others who may [...]

By |2020-09-17T13:11:05+00:00September 17th, 2020|Uncategorized|0 Comments

How to ask Questions for Understanding

How to ask questions for understanding  not confirmation is important. I've attended meetings, seminars, and lectures — observed interviews, corrective actions, and employee evaluations — watched video interviews, webinars, and listened to podcasts — and time and time again, I've heard poorly constructed questions with little thought put into them. Too often, questions are asked [...]

By |2020-09-08T14:37:24+00:00September 8th, 2020|Uncategorized|0 Comments

Passing the Buck – My Cat Hid the Remote

The other day, I couldn't find the remote. I asked my wife if she'd seen it and she replied, "Joe has it." Joe, our eight year old cat? Joe has the remote? OK, at least it wasn't my problem — I didn't misplace it. Joe had it. I wasn't passing the buck.  Has Your Cat [...]

By |2020-08-27T12:53:38+00:00August 27th, 2020|Leadership|Comments Off on Passing the Buck – My Cat Hid the Remote

Omitting this Training Could Ruin Your Business

Six years ago, shortly before Christmas I visited my oldest daughter (Dr. Daughter if you please—proud dad) and her family in Melbourne, FL. The last night of my visit my then 17-year-old granddaughter was at work. It’s her first job. She’s a server at a sit down fast food restaurant. Her mother and I decided [...]

By |2020-08-24T14:29:48+00:00August 24th, 2020|Leadership|Comments Off on Omitting this Training Could Ruin Your Business

My Dad, Water Jugs, and Customer Service

Every Sunday, I take dad to the grocery store. On the way, we stop by a big-box hardware store to pick up two 5-gallon jugs of water. The emptied returned jugs are supposed to be processed through a shoot, into a bin, followed by a return receipt. This is only in theory. Dad and I [...]

By |2020-08-20T14:26:17+00:00August 20th, 2020|Just for Fun|Comments Off on My Dad, Water Jugs, and Customer Service
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