About Randy Clark

Randy Clark is the Director of Communications at TKO Graphix, where he blogs for TKO Graphix Brandwire. Randy is passionate about social media, leadership development, and flower gardening. He’s a beer geek and on weekends he can be found fronting the Rock & Roll band Under the Radar. He’s the proud father of two educators; he has four amazing grandchildren, and a wife who dedicates her time to helping others. Randy is the author of How to stay Ahead of Your Business Blog Forever and The New Manager's Workbook a crash course in effective management, and The Manager's Guide to Becoming a Leader He can be found on Twitter @RandyLyleClark, Facebook Randy Lyle Clark, and LinkedIn Randy Clark.

Does Your Business Attract or Repel Customers?

So, does your business attract or repel customers? Before you answer read this. Last week one of my co-workers was put on hold for ten minutes then sent to voice mail. His next step was to visit the organizations’ contact page on their website—it wouldn't open. Finally, he connected to a live chat and was [...]

By |2023-09-25T18:50:51+00:00September 26th, 2023|Leadership, Small Business|0 Comments

Serving Others is the New Sales

Serving others is the new sales. Unfortunately the old sales hasn't totally withered away. Let me explain. I was introduced to sales in an era when understanding the psychology behind the sale was considered the key to successful selling. I was trained to manipulate prospects to "make" the sale and was good at it. Eventually, [...]

By |2023-09-19T14:01:25+00:00September 19th, 2023|Uncategorized|0 Comments

Has Modern Messaging Become a Multimedia Meltdown?

So, has modern messaging become a multimedia meltdown? Maybe. In my most recent in-person office job I had a landline phone. I didn't use it. I had a cell phone. Why did I need this desk phone? I seldom checked my landline messages or my cell phone voicemail. So, I've missed a few messages. You? [...]

By |2023-09-14T14:04:47+00:00September 14th, 2023|Uncategorized|0 Comments

9 Steps to Creating a Compelling Blog Layout

A compelling blog layout attracts and engages visitors. The key to creating a successful blog layout is twofold: understanding the medium and how readers consume blog posts. A Blog Isn't a Book  Reading content on a screen, whether on a PC, laptop, or mobile device, is different from reading a printed page. We scroll, swipe, [...]

By |2023-09-07T13:52:33+00:00September 7th, 2023|Writing|0 Comments

Why Checklists Fail

I learned one reason why checklists fail last week when I facilitated a meeting about checklists with a group of foremen. This group had previously created checklists for daily tasks. I had helped them with the project, but it was their creation. It was almost a year ago. The checklists were in a file organizer [...]

By |2023-09-05T15:17:00+00:00September 5th, 2023|Leadership|Comments Off on Why Checklists Fail

How To Improve Employee Training Retention

Employee training retention especially with new trainees may be the biggest organizational training failure. A lack of follow-up training is not only common it's typical. So, why is follow up training critical? How much do trainees forget? "Research on the forgetting curve (Figure 1) shows that within one hour, people will have forgotten an average [...]

By |2023-08-26T15:54:07+00:00August 29th, 2023|Training, Uncategorized|Comments Off on How To Improve Employee Training Retention

Keep the Change

The phrase "Keep the change" has been around for decades, but where did this phrase come from? Some say it originated in the early 20th century when coins were more valuable, and it was common to tip with a silver dollar. The idea was that if your bill came to $4.50 and you gave the [...]

By |2023-09-11T16:46:33+00:00August 24th, 2023|Humor|Comments Off on Keep the Change
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